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Messages - painet

#1
Veeam 9.5 Update 2
Host : Windows 2016
Guest : Windows  2016 (SQLServer 2014)
ทำการ Backup เห็นเฉพาะ OS drive (C,  drive D, E ไม่เห็น )
ตอนทำ enable aware
ได้ Error :  Collecting guest OS info. Error: Unable to start in-guest process: VM is powered off

พอจะแนะนำได้ไหมครับ